Joanne & Jerry Lechner in Langley, Washington said: Working with Scott Roberts to insure our Eagles Nest Inn Bed and Breakfast has been a great experience. We were pleased with the coverage offered which in some cases exceeded our previous coverage for a more reasonable rate. We are pleased that A rated companies are used and that these companies are recognized by State of Washington Insurance program. We feel in good hands with Scott who is always personable, professional and available for any questions we have had. We would highly recommend to all of our colleagues that you ask for a quote and see what they can do for your business needs. Be prepared to be satisfied … we were.
Seth Myers in Seattle, Washington said: If you need someone to help you with your business insurance needs Scott is your guy. He’ll find the answer to any questions you have while getting a new policy and, even better, he works hard for you after the policy is written.
Sarah A in Spanaway, Washington said: Scott was an invaluable resource when I was looking into options for auto and homeowners insurance. He was very patient with my many questions and was able to put together a great package at an even better price – saving us hundreds of dollars! I feel confident that he will be able to provide the same excellent service in the event we need to file a claim in the future.
Cherie Stone in Seattle, Washington said: I wanted to take this opportunity to thank you for all your efforts in getting our insurance policy issued.
As you know our past experience with our old company was very unpleasant not only were they expensive but we found that we did not have the coverage that we were told we had and customer service was nonexistent.
They not only saved us money but made sure that our coverage’s were correct and exactly what we had requested.
I have never had the pleasure of dealing with an agency that not only worked diligently to get us the best rates available but also made sure all of our needs were taken into consideration. Your company was very professional and informed us of many gaps we had in our previous policy.
The amount of hands on personal attention that you provided was truly above what we had expected. The transition from the old company was seamless. Your staff’s quick attention in getting our documents for our customers and our insurance cards had been amazing we have never had such great customer service.
Again, thank you for your assistance and we look forward to a long relationship.
Shelley Goulding in Seattle, Washington said: Bed & Breakfast owners must wear many hats. Fortunately with Scott around, “insurance expert” isn’t one of them. When I was in the throes of birthing my brand-new business, he really came through for me – helping me not only to check an important item off of my long task list, but also to sleep better at night. I have total confidence in Scott’s ability to advise me on my insurance needs and to get the best pricing that fits my budget.
Bob & Karen Spencer in Redmond, Washington said: As new innkeepers, Karen and I were not well versed in what insurance was needed or required for our new venture. Scott patiently walked us through the process and found insurers who were willing to take on a new business. As our understanding and experience have grown, they have kept pace with us and our growing business. They are available, informative and provide great support. Since they represent several insurers, we can be sure that we will get competitive rates for each policy we buy.
Nathan Allan in Olympia, Washington said: Last year we shopped our insurance around for the first time in five years. We found Scott to be thorough and attentive in assessing our coverage needs. Even better was having the way insurance works explained in detail. Helping us come to realization that having a carrier that was recognized by the State of Washington Insurance program was a must if possible and affordable. We did save a small amount over our previous insurer, however we feel we have more comprehensive coverage and more importantly a somewhat local and responsive representative for our insurance needs. Scott even helped us with some of the out of the ordinary things we do here at our Inn, weddings and our on site day spa. Even directing us on how we could include coverage for couples getting married here. We do not hesitate in recommending them to our friends in the B&B industry.
Korby Kencayd in Seattle, Washington said: We would like to thank you for your professionalism in helping us get our Bed and Breakfast Insurance for the Sleeping Bulldog Bed and Breakfast set in place. We apprecaiate your expertise in advising us about the proper coverage that was needed to get the correct Insurance . You have always been prompt in returning our calls, answering any of our questions and never missing an appointment. We feel like we are fortunate to have found someone like you who we think has our best interests at heart. Thanks again!
Ryan Wilkerson in Woodinville, Washington said: Scott Roberts is a knowledgeable and honest insurance agent. He knows his stuff and has used it help me better my insurance situation with my business and personally. He has always provided excellent customer service and follow through. I recommend them for anyone.
Larry Heiberg in Seattle, Washington said: Thank you for bringing this discount to my attention and your excellent customer service