The Roberts Company
by Scott Roberts on Sep 14, 2017
It's always nice to hear the nice things our clients say after a good claims experience! This is from our client Leann who has condo coverage with Safeco:
"Hi Scott – Great to talk to you today. "
"As I mentioned to you, we experienced a major flood in our condo in early January, which destroyed the entire inside of our unit. The first thing I did when I found out about this was call your office and use the “Safeco customer” link on your phone. From that first conversation to the final move in (late August), Safeco has been great! We had 3 separate adjusters over the 8 month period and each of them was helpful, prompt, and responsive to our needs. They sent the remediation people immediately (who were also very good), found us an apartment, checked in with us periodically to see if everything was OK, and reimbursed us quickly for our out of pocket expenses. No disputes, no indecision, and no stress for us! I’m actually looking forward to paying my premiums.
Thank you for helping us choose Safeco and for recommending the coverage we purchased!"
12015 115th Ave. NE, Suite 240
Kirkland, Washington 98034
9AM - 5PM Mon - Fri